Last updated: September 24, 2026
Murrllii respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices available to you when you visit or make a purchase through murrllii.com.
Murrllii is an online clothing business operating in Alberta, Canada.
Information We Collect
When you browse our website, create an account, place an order, contact us, or otherwise interact with Murrllii, we may collect information such as your name, email address, phone number, billing address, shipping address, order details, account information, and communications with us.
We may also automatically collect limited technical information such as your IP address, browser type, device information, and information necessary for the operation and security of our website.
When you place an order, payment information is processed through our payment providers. Murrllii does not directly store your complete credit or debit card number.
How We Use Your Information
We use personal information to operate our online store, process and fulfill orders, arrange shipping or local pickup, process payments and refunds, provide customer service, send order and account notifications, prevent fraud and misuse, maintain business and accounting records, and comply with applicable legal requirements.
Where permitted and with any required consent, we may also use your contact information to send marketing or promotional communications. You may unsubscribe from marketing communications at any time.
Payments
Payments on our website are processed using WooPayments and its payment-processing partners. Information necessary to process a payment, such as billing details, transaction amounts, and order information, may be provided to the payment processor.
Payment gateways may process customer information outside Murrllii’s own website systems. WooCommerce recommends that merchants disclose this sharing of billing and transaction information in their privacy policies.
Orders, Shipping and Local Pickup
When you place an order, we collect the information necessary to prepare, process and deliver your purchase. This may include your name, contact information, billing and shipping addresses, products purchased, and order history.
If you select local pickup, information necessary to coordinate and confirm your pickup may be used to complete your order.
Shipping providers may receive the information reasonably required to deliver your order, such as your name, shipping address and contact information.
Customer Accounts
If you choose to create an account, we may store your name, email address, addresses, account credentials and order history so that you can access your account and make future purchases more easily.
Guest checkout is also available, so creating an account is not required to make a purchase.
Email Communications
We use Brevo to help deliver transactional website emails such as order confirmations, account emails and other service-related communications.
Brevo states that the servers used to process and store its databases are located within the European Union, including infrastructure in France, Germany and Belgium.
Service Providers and Processing Outside Canada
Murrllii uses third-party service providers to operate the website, process payments, send emails, provide hosting and support store functionality. As a result, personal information may be processed or stored outside Canada, including in the United States and European Union.
For example, Brevo stores its databases within the European Union, while Woo services available to Canadian users involve entities in Ireland and the United States. Personal information handled outside Canada may be subject to the laws of the jurisdiction where it is processed.
If you have questions about Murrllii’s use of service providers outside Canada, you may contact us using the information below. Alberta privacy guidance specifically requires businesses using service providers outside Canada to maintain information about the countries involved, the purposes of processing, and a contact person for questions.
Cookies
Our website may use cookies and similar technologies that are necessary for functions such as maintaining your shopping cart, remembering login information, processing checkout, improving website security and providing site functionality.
Additional analytics or marketing technologies may be used where enabled and where any required consent has been obtained.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet legal, accounting, tax, fraud-prevention and dispute-resolution requirements.
Our current WooCommerce retention settings are approximately 36 months for inactive customer accounts, 7 days for pending orders, 30 days for failed orders, 90 days for cancelled orders, and 84 months for completed and refunded orders.
WooCommerce provides these retention controls specifically so store owners can establish appropriate retention periods and describe them in their privacy policy.
Protecting Your Information
We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no online service or electronic transmission can be guaranteed to be completely secure.
Alberta’s PIPA requires organizations to use reasonable safeguards to protect personal information in their custody or control.
Your Privacy Choices and Rights
Depending on applicable law and the circumstances, you may request access to or correction of personal information we hold about you. You may also withdraw consent to certain uses of your information, subject to legal or contractual limitations and information we are required to retain.
Withdrawing consent may affect our ability to provide certain services where the information is necessary to complete them. Alberta privacy law provides rights relating to consent and limits collection, use and disclosure to reasonable purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our website, services, technology or legal requirements change. The latest version will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, how Murrllii handles your personal information, or would like to make a privacy-related request, contact:
Murrllii
Alberta, Canada
Email: info@murrllii.com